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FAQS

Incense Sticks & Cones FAQS

  • Q: How do I burn incense sticks or cones?
    Light the tip, wait a few seconds, then gently blow out the flame to leave a glowing tip, and place in a heat-safe incense holder.
  • Q: Do incense sticks/cones need a special holder?
    Yes, incense sticks need an incense holder to catch falling ash, while cones should be placed on a heat-proof surface, usually in an incense cone burner with clear airflow.
  • Q: Are incense sticks and cones safe to use indoors?
    Yes, and it’s a good idea to make sure you have them in a well-ventilated space, placed away from flammable objects.
  • Q: What are incense sticks/cones made of?
    Our incense is made from natural resins, herbs, essential oils, and wood powders, which are blended to create a long-lasting fragrance.
  • Q: Do your incense products contain natural ingredients?
    Yes, we stock incense that uses natural, plant-based ingredients and avoids harmful synthetic ingredients.
  • Q: Are incense sticks/cones safe for pets and children?
    Some pets and children may be sensitive to incense smoke. Use in a well-ventilated area and choose natural incense.
  • Q: How long does an incense stick/cone burn?
    Incense stick burn times vary between approximately 20 and 60 minutes (check individual packaging), while cones can burn between 15 and 30 minutes, depending on their size.
  • Q: How do I store incense sticks and cones to keep them fresh?
    Incense can be stored in its own packaging if you use it regularly, or alternatively, you can keep incense in an airtight container, away from sunlight and moisture, which will preserve the fragrance.
  • Q: How do I put out incense if I don’t want to let it burn fully?
    Simply dip the tip in water or sand and make sure the glowing ember is extinguished completely.
  • Q: Do you carry fair-trade or locally made incense?
    Yes! We are proud to support small artisan incense producers, alongside stocking popular incense brands.

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